Shipping Policy

1. What is the estimated delivery timeline?

Orders placed before 12:30 PM are usually dispatched on the same day (barring any unforeseen circumstances).

  • Dispatch Time: 1–2 business days

  • Delivery Time: 3–5 business days depending on your location

2. Which courier partners do you use?

We ship all domestic orders across India at no extra cost using trusted courier partners:

  • Delhivery

  • Ecom Express

  • Blue Dart etc.

3. What is your Return & Refund Policy?

We accept returns or exchanges only under the following conditions:

  • You received a wrong or incorrect product that doesn’t match the images or description on our website.

  • The item was received in a completely damaged condition.

If your issue matches either case, please reach out to us immediately for a resolution.

4. Received a Damaged, Missing, or Incorrect Item?

Your satisfaction is our top priority!
If your order is damaged, missing items, or incorrect, follow these steps:

  • Before opening a damaged package, take clear photos & video of it.

  • If the product inside is damaged, click photos & video and notify us immediately via:

    • 📞 Call: 8866449971

    • 💬 WhatsApp: 8866449971

Once verified, we’ll arrange for a replacement (subject to availability) or issue a full refund within 15 working days.
Please note: Some orders may be delivered in multiple packages, so verify with us before reporting missing items.

5. Can I cancel my order?

Yes, you can cancel your order only if it has not been picked up by the courier partner.

  • If picked up: ❌ No cancellation

  • If not picked up: ✅ Full refund will be initiated

6. What if a wishlist item is out of stock?

No worries!

  • 📩 Drop us an email at contact.uniqtion@gmail.com

  • 💬 Or WhatsApp us at 8866449971
    We’ll notify you as soon as the item is restocked—and even help you reserve it first!

7. How can I track my order?

Once dispatched, you’ll receive a tracking link via WhatsApp or email.
You’ll get regular shipping updates based on the courier service used.

8. What if I entered the wrong shipping address?

You can request an address change only before dispatch.
Contact us ASAP through:

Once dispatched, we won’t be able to modify the delivery address.

9. What payment options are available?

We offer secure checkout through PayU and Shiprocket Checkout, supporting:

  • ✅ UPI Payments

  • ✅ Credit & Debit Cards (All Networks)

  • ✅ Net Banking (50+ Banks)

  • ✅ Digital Wallets

Prefer Google Pay or Bank Transfer? No problem—just WhatsApp us at 8866449971, and we’ll share the account details.

10. Is it safe to make payments on your website?

Absolutely. We use PayU & Shiprocket’s highly secure gateway, which includes:

  • 🔐 128-bit SSL encryption

  • 🔒 Two-factor authentication

  • 🛡 100+ security checks on every transaction

Your privacy and security are always protected with us.